Question 1

Will it work with my existing printer?

Accepted Answer

PrintOS is designed for printers already working from the shop computer. Install the secure print agent and run a test print first; compatibility depends on the computer, driver and printer setup.

Question 2

Do customers have to install an app?

Accepted Answer

No. Customers scan the shop QR and use the order page in their phone browser. A working internet connection is still required to upload and place the order.

Question 3

How are UPI payments verified?

Accepted Answer

Directly to your existing PhonePe/GPay QR code. You have full control — nothing prints until you confirm the payment with a single tap.

Question 4

What happens after the 7-day trial?

Accepted Answer

Choose ₹89/month or ₹999/year for one printer. The ₹6,999 three-year plan includes three printers instead of the regular ₹8,991 total, saving ₹1,992. No card is taken during the trial and nothing is charged automatically.

Question 5

How long does setup take?

Accepted Answer

Setup time depends on the printer PC and network. Add your shop and prices, deploy the secure agent, choose the printer, then download the QR poster. WhatsApp support is available if you get stuck.

Question 6

Which languages does it support?

Accepted Answer

Hindi, English and Marathi — the whole customer flow and your dashboard switch in one tap, so every customer orders comfortably.